Frequently Asked Questions
What Shipping Methods Are Available?
Depending on the customer’s location, if you live in Bangalore our delivery partners delivers products in person (contact less delivery).
Do You Ship Internationally?
Currently, NO. In future we may we ship to United States, Australia, New Zealand, Ireland, United Kingdom, Canada and host of other countries
How Long Will It Take To Get My Package?
It depends on where you live.in Bangalore, most cases same day or next day.
What Payment Methods Are Accepted?
CoconutBaskets accepts payments made using Visa, MasterCard, Maestro and Cash on Delivery in Bangalore.
Is Buying On-Line Safe?
Whatever your online mode of payment, you can rest assured that our trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times.
Order & Retunrs
How Can I Cancel Or Change My Order?
Cancellations or changing orders are easy. Contact Us to initiate a change or cancellation. You will receive a call explaining the process with 24 hours.
How Do I Track My Order?
After you have made the payment on CoconutBasket for the order We will send you an email from CoconutBakset containing the details of your order and an order number. We will send you the courier or postal tracking details, once order is dispatched and can be used to track the status of your order at any stage.
How Can I Return a Product?
Please contact us to initiate returns, once you have initiated a return. Wherever possible Delivery Logistics will facilitate the pick-up of the item. In case, the pick-up cannot be arranged through Delivery, you can return the item through a third-party courier service. Return fees are borne by the Seller. You have to return the order before the 7th day. We cannot accept returns after 7 th day.